CAPE Industrial Services - case study Essay Example for Free

CAPE Industrial Services case study Essay 1.0 Introduction In response to the increased importance of services, numerous articles on issues related to the effective management of service operations have appeared in both academic and practitioner based publications (Chase and Hayes, 1991; Karmarker and Pitbladdo, 1995; Kellogg and Nie, 1995; Lovelock, 1992; Roth and Van Der Velde, 1991). Several of these articles present typologies of services and provide directions for improving quality, productivity and operating efficiency, however relatively little has been done to test the proposed ideas. In order to understand more of these various service management typologies, an actual business organisation that focuses on providing services will be observed and analysed. In the discussion, the design and strategies of the selected company in the Oil Industry service sector will be taken into account. Recommendations for improvement will also be provided at the end of the discussion. 2.0 Model of the Service The variety of the service sector makes it complicated to come up with useful generalisations concerning the management of service organisations. Therefore, a considerable amount of research has been focused on developing service classification schemes. For example, Judd (1964) classified services according to three categories: rented goods, owned goods and non-goods services. Similarly, Rathmell (1974) categorised services according to type of buyer, buyer motives, buying practices, type of seller, and degree of regulation. Even though these classifications show how some services are different from the others, they do not provide much useful insight into the design and management of service processes from an operational perspective. More recent classification schemes have explored the complex nature of service delivery systems with the goal of identifying differentiating characteristics, which affect quality and process improvement, as well as service design. For example, Shostack ( 1977) and Sasser, Olsen and Wyckoff (1978) developed the concept of product-service-package based on the tangible versus intangible nature of services. More recent researchers however believe in an integrated approach to service management. For example, Thomas (1978) argues that a large part of manufacturing experience is irrelevant to the management of service operations because the supply services are very different from that of manufacturing. Sullivan (1981) and Bowen and Cummings (1990) also advocate an integrated approach to service management and suggest that operations management researchers must include organisational behaviour and marketing constructs and techniques to address service operations problems adequately. The means of classifying service models are indeed varied. For this particular analysis though, the model proposed by Schmenner (1986), also known as the Service Process Matrix (SPM), will be used. The SPM expands the customer-contact model and categorises services on two dimensions. One is labour intensity, and the other is customer contact and service customisation. Schmenner (1986) proposed a two-by-two service process matrix that classifies services as service factory, service shop, mass service, and professional service. Under these models, CAPE Industrial Services can be classified under the Professional Service category. Professional service is described as the provision of services with high customer contact and or customisation and high labour intensity. Labour intensity on the other hand is defined as the ratio of the labour cost incurred to the value of the plant and equipment. A high labour intensity business involves relatively small plant and equipment investment relative to a considerable amount of worker time, effort, and cost. The second dimension in the classification scheme combines two distinct concepts: customer interaction and customisation. A service with a high level of interaction is one in which the customer can actively intervene in the service process. A service with high customisation will work to satisfy an individuals particular preferences. The joint measure has a high value when a service exhibits both a high level of interaction and a high level of customisation for the customers. In the selected business, CAPES Operations management has a high contact with customers who need to be kept informed of the service range being delivered to them. Thus, high customisation or high selection on the services occurring in this type of Industry. Also, CAPE employ a high labour intensity as the Oil Industry service sector is located globally, in short the service range offered by CAPE is readily accessible, incurring fewer costs for equipment and labour. 3.0 Service Design and Delivery The contracts that are held by CAPE require daily customer contact on a personal level, having designated Business Delivery Managers for these contracts assist the customers with what they need for their services. So as to maintain the efficiency and speed of service, there are also designated project managers. These managers have constant contact with the offshore or onshore facility, this is handled in such a way that both the customer and the CAPE Business Delivery Manager are aware of all the daily operations that are on going. The services rendered by CAPE Industrial Services are a vast range of Multi-Disciplined Fabric Maintenance and Access techniques to Oil and Gas Sector. Charges built into the contract rates cover the costs of the additional project management. At times, services are requested that are not of the norm for CAPE, to service these Third party companies are brought in under the CAPE banner. While the cost of these services may vary much from the standard contract rates, excellent service is a must. Thus, extra costs are incurred for additional time and effort put into the contract by the CAPE managers. So as to make the services offered by CAPE more affordable and viable for their customers; the company tends to work on providing innovative ideas that will improve work ethics. Typical innovative ideas are the Introduction of Industrial Rope Access; this is a benefit to the customer as it cuts out the need for Scaffold or other means of conventional access solutions. Like other service companies, one of the common strategies of CAPE is to offer a volume discount or a reduced rate if the period of the contract can be extended. 4.0 Service Strategy Service companies in the Oil and Gas Industry have numerous strategies on how their rendered services can be better than competitors. Aside from maintaining quality and safety in service, one of the aims of the CAPE Industrial Services is to provide innovative ideas to their customers that will keep them ahead of their competitors whilst at the same time providing cost savings and improvements in quality to the customer. Improvements in the equipments and materials that are available in the Oil Industry also help in achieving the quality of service. Industrial Rope Access for instance, helps in reducing time scales for accessing work sites. Hence, this reduces costs to the customer. Using the appropriate tools in the work-site also helps to improve quality and time-scales. This goal of the company does not only facilitate in serving the customer appropriately, but most importantly it shows that the Oil and Gas Industry service area prioritises its customers. This in turn results to high customer satisfaction and loyalty. 5.0 Service Encounter: People in the Service Personnel working for CAPE Operations include Operations managers, Project Managers, QA/QC and HSE Managers, Technical Clerks and Secretarys. Each of these employees has their own designated duties and responsibilities in the area. This way, efficiency of service is maintained in the Company. Of course problems might occur in any type of businesses, a company is bound to make mistakes if there are no careful observations to their businesses. One of the problems that a company like CAPE might encounter is the companys personnel or human resource mistakes. The reason for this is the lack in the training it provides for its personnel. The training and development of each employee is very significant as this does not only help in providing confidence in work performance, but it also helps in maintaining quality service. So it is advisable for CAPE Industrial Services to train their employees well to provide their customers with better satisfaction. 6.0 Managing Service Expectation and Capacity In times when demands for services increase, CAPE Industrial Services tries to cope by conducting reliable forecasts. The company so as to keep track of its activities regularly keeps records of previous business operations. This aids the managers from predicting sudden increases of service demand. In order to cope with peak months for ad-hoc services, the customers managers are advised to make their project plans ahead of time. Through this system, CAPE is able to plan ahead for availability of equipment, consumables and personnel that will be used for upcoming projects. 7.0 Recommendations One of the problems that the organisation might face is the mistake their site personnel are committing because of their lack of training and development. As previously mentioned, this is a vital factor so as to maintain efficient service in the company and lessen the number of mistakes which can be made on one of the sites. In order to remedy this problem, the managers can plan an effective and appropriate program for each employee based on their respective duties within the company. The managers can also implement a system at the sites wherein the older workers with more site experience can assist newly hired employees. This can be a more appropriate method of training as the exposure of the workers to the actual work area can help them adjust to the nature of their job. Regular evaluation of the workers can help in improving the skills of the workers and keep them up to date of their current work performance. In this way, quality of service is maintained and skills are enhanced. Overall, the performance of CAPE Industrial Services is efficient. Considering its effective strategies and significant goals for quality service, it is enough to say that the services provided by CAPE are good and successful. However, there are other factors that are to be considered in this type of service. The consideration of these factors will not only help the company in serving their customers better, but it will also help them maintain quality and service provided to existing and potential new customers. 8.0 Operational Improvement Through the Use of Technology In reality, the world of a service company in the Oil and Gas Industry is changing. The expectations of people are different than those of past generations, Safety and Quality are becoming more important features of the industry each year, cost pressures continue to mount, and new information technologies have changed operational functions (Cushman and Shanklin, 1996; Bowers, 1987). As a result, the captive market plan concept is declining and the services are being exposed to a greater amount of competition than in the past. Due to these changes, the old strategies of a service company system must also adapt. This adaptation will definitely contribute to sufficient flexibility that will meet customers needs in an ever-changing environment while retaining the beneficial aspects of a Multi-Disciplined service provider. As CAPE is focused on giving their customers a quality service, one of the possible strategies that can be employed by the company is the application of the One Stop Sh op Fabric Maintenance service provider. As information technologies have advanced, the virtual organisation concept has been promoted as an alternative too traditional, vertically integrated organisational structures (Goldman et al, 1995). In virtual organisations, a lead entity creates an alliance with a set of other organisations (Grenier Metes, 1995). The tasks performed by the virtual organisation are divided among the entities that comprise it, based upon their respective competencies. Virtual organisations can produce superior results because they harness market forces to combine competencies in ways that traditional organisations, using internal mechanisms, cannot (Chesbrough Teece, 1996). Once constituted, the lead organisation operates the virtual organisation by co-ordinating parallel tasks through the use of sophisticated information technologies and management systems, thus creating a coherent system. A virtual organisations membership changes over time as market conditions and technologies shift and the strategies and resources of the constituent organisations evolve. While virtual organisations are most often found in high technology industries such as the development of new computer systems, some characteristics of CAPE Industrial Services make it amenable to the successful operation of a company that services the needs of the Oil and gas Industry. 9.0 Conclusion While CAPES Operations may take a lot of resources to maintain the business and the quality of service provided, the benefits that it can provide outweigh the expense incurred. Aside from that, the services offered by CAPE will definitely increase in quality, hence, greatly contributing to the goals of the company. Through careful and effective planning, budgeting and implementation, CAPE Industrial Services can begin on making little changes, improving the company one step at a time. The important thing is that constant adaptation to change is being done and that the Operations management is coming up with ways on how to improve the services that are provided by the company and keeping the customer coming back. 10.0 References Bowen, D.E., and Cummings, T.G. (1990). Suppose we took service seriously. In Service Management Effectiveness, New York: Jossey-Bass Publishers, 1-4 Chase, R.B., and Hayes, R.H. (1991). Beefing-up operations in service firms. Sloan Management Review, 33 (1), 15-26 Chesbrough, H. W., and Teece D. J. (1996, January-February). When is Virtual virtuous?: Organising for innovation. Harvard Business Review, 65-73 Goldman, S. L., Nagel, R. N., and Preiss, K. (1995). Agile Competitors and Virtual Organisations: Strategies for Enriching the Customer. New York: Van Nostrand Reinhold Grenier R., and Metes, G. (1995). Going Virtual: Moving Your Organisation Into the 21st Century. Upper Saddle River, NJ: Prentice Hall PTR www.soc.napier.ac.uk/module.php3?op=getlecturecloaking=nolectureid=1935516 Karmarkar, U.S., and Pitbladdo, R. (1995). Service markets and competition. Journal of Operations Management, 12 (4), 397-411 Kellogg, D.L. and Nie, W. (1995). A framework for strategic service management. Journal of Operations Management, 13, 323-337 Lovelock, C.H. (1992). A basic toolkit for service management. In Managing services: marketing, operations, and human resources 2nd ed. Englewood Cliffs, NJ: Prentice Hall Roth, A.V., and Van Der Velde, M. (1991). Operations as marketing: A competitive service strategy. Journal of Operations Management, 10 (3), 303-328 Judd, R.C. (1964). The case for redefining services. Journal of Marketing, 28, 1 Rathmell, J.M. (1974). Marketing in the service sector, Cambridge, MA: Winthrop Schmenner, R.W. (1986). How can service businesses survive and prosper. Sloan Management Review, 27 (3), 21-32 Shostack. G.L. (1977). Breaking free from product marketing. Journal of Marketing, 41 (4) Sullivan, R.S. (1981). The service sector: Challenges and imperatives for research in operations management. Journal of Operations Management, 2 (4), 211-214 Thomas, D.R.E (1978). Strategy is different in service businesses. Harvard Business Review, 56 (4), 158-165

Poverty in India Essay -- Socioeconomic Concerns, Indian Government

Poverty has been a serious and a long-lasting issue in India. India is set to become a global economic power in decades to come. The hype of this booming economy causes great socio-economic concerns for this country and is being ignored by the government. This paper will argue the recent rapid increases in population, growth of cities, the burgeoning economy and government corruption in India. These factors all combine to create growing inequities in the provision of the basic needs of society; food, water, shelter, health care and education result in an increased gap between rich and poor in the country. Poverty is a condition in which a person fails to maintain a standard living adequate for a comfortable lifestyle. India has the world's largest number of deprived individuals and out of its total population, 350 to 400 million people are living below the poverty line. Nearly 75% of the poor reside in rural areas, earn daily wages, lack land and are self-employed householders. There are a numerous reasons for poverty to be existent in India. A few basic reasons of rural poverty in India are: high population growth, illiteracy and corruption. The only way to solve these issues is to eradicate these causes. Corruption and literacy are a tremendous problem in India and ranks first in the world. (Gaiha, R & Vani K., 2006) India’s birth rate has been on a steady increase over the past decades. Being an overpopulated nation there is a lack of workforce in India. Many believe the solution to this problem rests on the development of more companies or present companies creating newer jobs to employ workers. This will accommodate more opportunities for workers in India, as the unemployment rate in the country has been high in the pa... ...arily designed to help bring the poorest populations out of poverty. (Sharma, A. 2010) The recent rapid increase in population, growth of cities, the burgeoning economy and corruption in India did not combine to create a growing inequity in the provision of the basic needs of food, water, shelter, health care and education. Government corruption in a democratic nation can arise many problems. The above problems are being faced by India will take time before the governments solutions starts working. There is a possibility that new growth trend or policy change could benefit the country’s poor population and benefit from innovation and growth. To conclude, India can benefit if the nation stands together and supports each other, the government needs to build strict plans and most importantly impose hefty penalties on individuals creating a corrupt system.

The Simple Gift

Why is belonging significant to each and every one of us? What benefits does belonging impart for the individual? The real question is what is belonging? Belonging is a sense of acceptance felt when an individual gains an understanding of themselves in relation to others and the wider world. Sense of acceptance can be experience through time and different types of relationships or connections with their family, friends, and community, which may enhance the ability to belong or feel as though they belong.Good morning teachers and my fellow students, today, I am going to discuss with you my interpretation of acceptance in the environment of the individual and how it has been represented through the two significant texts including, free verse book The Simple Gift by Steven Herrick and wordless picture book The Arrival by Shaun Tan. Each one of these texts’ discusses and portrays the idea of being accepted or not being accepted in the environment through different circumstances bu t in a similar way.The first text is The Simple Gift by Steven Herrick which examines the life of a 16-years-old boy called Billy Luckett, who ran away from home because of the sense of isolation which shapes his identity and value. In ‘longlands road’ the imagery of the dilapidated house portray the sense of denial that Billy has experienced in past. The disconnect relationship between the place and his father, led Billy to move away from his environment to gain the sense of connection he never experienced.The isolation caused by an abusive father is seen in quote ‘‘gave me one hard backhander across the face, so hard I fell down†¦ and slammed the door on my sporting childhood. † pg. 15-16’. The technique that is used here is a metaphor explaining how Billy stopped playing sport. Billy journey of alienation ends when he moves and meets an old alcoholic man called Bill and a rich caring 17-year-old girl called Caitlin. Billy felt a physical and emotional sense of belonging to his new environment in the way its more welcoming and friendly then his hometown.Even though Billy does not belong physically, he feels he belongs emotionally because he’s away from his dad’s merciless treatment and he feels safe. The sense of acceptance of Bendarat can be seen in the quote â€Å"Bendarat is the perfect town† and this portrays that even though it’s not a perfect town but Billy sees it as a faultless town due to the connection that this town his provide Billy though old Billy and Caitlin. When Old Billy gives the key to house and Billy are not homeless boy that is not accepted but a boy that has a family and is secure.At the end of the book Belonging reaches beyond boundaries ‘and I looked up into the sky, the deep blue sky that Old Bill and I shared. ’(p. 205). This quote demonstrates the technique of symbolism the start of new journey of acceptance that comes from the connections that the individual gains through their relation with place, family or time. The second text that I have selected to portray ideas understanding and importance of belonging is The Arrival by Shaun Tan. Similar to the Simple Gift the migrant character in The Arrival leaves sense of isolation to look for and environment that would accept him.The story is told as a series of wordless images that might seem to come from a long forgotten time. Nameless man leaves his wife and child in an impoverished town that was destroyed because of the war. The man travels to an unknown country seeking better prospects for him and his family. This is seen when the visual techniques represent the family coming together. The most significant technique used on every single page of the book that lets the responder not only be in the characters shoes, but also contemplate what it would be like to be in a migrants situation, is the lack of words.This lack of words helps the responder contemplate the alienation felt by not only the character but by all migrants entering a foreign land and culture with a completely different language. Other than the responders’ contemplation of the alienation felt by the character and migrants, it also forces the responder to interpret the visual without the guidance that only words can provide finally the joy shown by the protagonist s daughter in the final chapter of the book shows the safety that has been resulted.The Simple Gift and the Arrival are similar in the way both of the main characters left their homes to look for a place that will provide them the acceptance and the belongings they need. Both of the characters environments did not provide these individual with the sense of fellowship. In The Arrival the man travels and leaves his wife and daughter to look for a better life for them in a new town.He was not force to leave but chose to leave to search for a better life for him and his family, even though he was accepted in that place but the circumstances of the war led to his movement. Much like the Simple Gift, Billy left his town for a better life away from his abusive and unaccepted father again he was not forced to leave but chose to look for a place that acknowledged him. Billy did not associate with his family or town but in The Arrival the man belonged but chose to leave for a better existence. Both characters went to search for a better and acceptance life.When Billy left he did not care about his father because he was the reason Billy left to find acceptance in the new experience where as the character in The Arrival was accepted in the town but chose to leave because of what the trouble and obstacles that the war produced. Family was a big part of the character life in the arrival where as in the simple gift Billy’s real family had no part in his life. In both texts the characters did belong in their first towns but in the simple Gift Billy chose not to belong where as in the arrival the character chos e to belong.This shows that the barrier to belonging is linked to the action of the individual interacting to the community and place to gain the feeling of acceptance. Lastly status had played a role in the movement of the both character, this is seen when the nameless man and Billy left because the poor conditions they lived in. Both books have similar technique in the way they both portray the symbolism of new journey of acceptance. In conclusion belonging is a lifelong requirement for the individual.Although how and where we experience a sense of kinship can change, but it remains a key contributor to our wellbeing and participation throughout our lives. Our sense of association can emerge from the connections we make with people, places, culture and groups. The Simple Gift and the arrival portray a clear understand of the importance and significance of belonging. Each character wants to feel belonged and they go and look for belonging. This shows that belonging is imperative in each and every one of us for our wellbeing.

Collapse of Bronze Age Greece Essay - 1955 Words

The Bronze Age in Greece was a period of time in which their civilization flourished. They were a main power at the time and seemed to have everything they wanted in the palm of their hands. Many other civilizations have a period of time also known as the Bronze Age, however, the bronze age of Greece is widely known to be the most prolific and dominant in history. The Greece Bronze Age is estimated to have lasted from between 8th to 6th century BC to about 146BC. Nobody knows for sure the exact time period in which it began and ended. However, these are the dates that are most widely known to be accurate. No other civilization has been able to remain a dominant world power longer than this time period, which is why this is such an†¦show more content†¦All of these civilizations came and went at different times throughout the duration of Bronze Age Greece. All of them were drastically important in maintaining the great power of the area during a time of such havoc and turmoil. Much like anything in life, all good things must come to an end eventually. The Bronze Age Greece almost completely fell by 146BC. There are a number of different reasons why the collapse of the Bronze Age Greece occurred. In the following sections we will discuss several reasons for the collapse of this once great society. Possibly the most important cause for the fall of the Golden Age Greece was the Battle of Corinth. It occurred in 146BC and officially marked the complete fall of the Greek resistance against the Roman Republic. This was such a destructive turning point for Greece because the city of Corinth possessed masses of wealth. It was a main hub of activity and politics for the Greece civilization. The battle occurred during a time when the Roman Republic sought to overtake Greece and all of its corresponding states. Rome had been proving its great military strength and superiority to neighboring nations previous to the Battle of Corinth. This period outlines the fall of the Greece nation and the rise of the Roman Republic. Corinth was one of the most powerful at that time. After the battle, the rest of Greece fell to the Romans as well. The Greek states tried to hold off and resist RomanShow MoreRelated Mycenaean Civilization Essay1634 Words   |  7 PagesMycenaean Civilization The Mycenaean civilization flourished for four hundred years in the late Bronze Age before collapsing in to small bands of subsistence farmers. Some historians attribute this decline to ‘the Sea People’ who terrorized the Egyptians, Anatolians and the Hittites. But could a mysterious people who left no archeological proof of their existence really bring about the collapse of entire civilizations? Mycenaean civilization is characterized by the large palace-like buildingsRead MoreEssay about greek and roman art history517 Words   |  3 Pages-nbsp;nbsp;nbsp;nbsp;nbsp;Kouros, Kore – male and female archaic sculptures. 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Professional Counseling - Free Essay Example

Sample details Pages: 3 Words: 799 Downloads: 10 Date added: 2017/09/18 Category Education Essay Type Narrative essay Did you like this example? Professional Counseling CNLS/502 August 27, 201 Professional Counseling Counseling can be refer as a voluntary and confidential process that takes place within the context of a professional, which includes individuals, groups, or members of a family. The goal of a counselor is to listen to their patients to gain a more concrete understanding of their clients concerns. Once understanding is gained the counselor works with the client to help effectively identify the concerns the client has. The Bureau of Labor Statistics projects a growth for counseling jobs within the next 10 years. The Bureau of Labor Statistics projects the number of Employment opportunities will surpass the number of graduates especially in rural areas (Bureau of Labor Statistics, U. S. Department of Labor, [BLS] 2010). A counselor can understand that people evolve throughout their lives and constantly require assistance during their transitions. A counseling hopeful can choose different career paths if they want to become a professional counselor. Guidance and career counselors typically assist people seeking a career or vocational employments. A guidance counselor works in a school setting from elementary school to a university. In, the Elementary to High school setting they provide aptitude assessments to test and evaluate students. A career counselor works outside the traditional school with individuals or a group of individuals looking for a new career or to grow in their current job. Typically they assist people with their resumes and provide them with career advice. Marriage and family therapist provide professional assistance to individuals, couples, and families facing adolescent behavioral problems. In addition, marriage and family counselors treat other mental health issues that affect the general population; for example, they work with childhood sexual abuse, panic disorders, families living with HIV, gay and lesbian youth (American Association for Marriage and Fa mily Therapy [AAMFT] 2010). Substance abuse counselors work with individuals facing drug dependency. This is possibly the most career challenging for counselors because these individuals tend to have some type of mental difficulty and behavioral issues. Furthermore, there is a high rate of relapse for these individuals throughout their lives. Some of the locations that provide employment are halfway homes, shelters, jails, and community treatment centers. The two fields of interest are rehabilitation counseling and mental health a brief description of the primary roles and their goals of treatment will be explain. Community programs and state departments employ rehabilitation Counselors; additionally, they can be employ in the private sector working with profit and nonprofit agencies. Other areas of employment may include schools/universities, residential facilities and rehabilitation centers (All Star Directories [ASD] 2010). A rehabilitation counselor would typically work wi th disable people, either in individual or group settings, educating employers about the American disabilities act, and placement agencies that would refer the disable individuals to job agencies. Additionally, the primary goal is to assist the individual lead a more independent life. The rehabilitation counselor also works with the individuals family to assist them in dealing and managing the individuals disability. Furthermore, the counselor sets appropriate expectation the type of job the disable person will have. Counselors can also work closely together with each other; for instance, it is not uncommon for a rehabilitation counselor to work close with a guidance and career counselor. According to the Bureau of Labor Statistics the projected growth for rehabilitation counselors is 19%. The Bureau of Labor statistics estimates that the need for rehabilitation counselors will grow because of the increase in the elderly population, which is likely to develop physical, mental, an d developmental disabilities (BLS, 2010). A mental health counselor is a broad term use to describe those in the counseling field. A person can become a mental health counselors without specializing in and individual field: furthermore, most professionals gain experience has mental health counselors before choosing their specialized field and receiving their certification in other specialized fields within the counseling specialties. It is believe that 25% of Americans suffer from mental issues (ASD, 2010). Typically a mental ealth counselors works with a variety of special group of individuals seeking assistance with substance abuse problems, marital problems, stress, depression, etc. After earning a master’s degree counseling a person can choose to become license has a rehabilitation, marriage and family therapy, and substance abuse counselor, Mental health counselors can be found in mental hospitals, substance abuse centers, college counseling centers, and various nursi ng homes agencies. Employment opportunities for new counselors continue to increase in the future because of the growing demand for the services. Regardless whether a new graduate chooses to work in the private or public sector. References All Star Directories, Inc. (2010). All Psychology Schools. Retrieved from https://www. allpsychologyschools. com: https://www. allpsychologyschools. com/faqs/rehabilitation-counseling. php American Association for Marriage and Family Therapy. Retrieved from https://www. aamft. org/families/index_nm. asp Bureau of Labor Statistics, U. S. Department of Labor, Occupational Outlook Handbook, 2010- Don’t waste time! Our writers will create an original "Professional Counseling" essay for you Create order

Sociological Perspective Paper - 1721 Words

Sociological Perspective Paper Jeremiah Jarman SOC/100 6 August 2010 Dr. Anne McDaniel The World has produced a great deal of thinkers. Socialologists have a keen understanding and insight into human nature and the world around them. They have developed many theories on the human thoughts and actions. Herbert Blumer was a profound sociologist who had a deep impact on social theory. He was an interactionist who coined the term â€Å"symbolic interactionism† and formulated the most prominent version of the theory. An interactionsist focuses on the aspects so social life instead of the social system. They view humans as active†¦show more content†¦To watch a show with the mindset of a socialologist, people may see different meanings the show has to offer. The gift to use their sociological imagination, will allow them to look at and analyze people or shows in a whole new perspective. Reference McClelland, K. (2000). Symbolic Interactionism. Retrieved from http://web.grinnell.edu/courses/soc/s00/soc111-01/IntroTheories/Symbolic.html (2001). Symbolic Interactionism as Defined by Herbert Blumer. Retrieved from http://http;//www.cdharris.net/text/blumer.html CBS. (2010). Two and a Half Men. Retrieved from http://www.cbs.com/primetime/two_and_a_half_men/about/ IMDB the Internet Movie Database. (1990-2010). Two and a Half Men. Retrieved from http://www.imdb.com/title/tt0369179/ ------------------------------------------------- Top of Form color-code matches: default mode: auto-navigation: Save Cancel Bottom of Form ------------------------------------------------- Top of Form * ------------------------------------------------- Word Count: words * ------------------------------------------------- Percentage: % or Cancel Bottom of Form * preferences * Help Turnitin Originality Report * Processed on: 08-05-10 8:30 AM CDT * ID: 144443482 * Word Count: 767 * Submitted: 1 SociologicalShow MoreRelatedSociological Perspectives Paper834 Words   |  4 PagesSOC/100 January 3, 2012 Sociological Perspectives Paper Introduction to video and clarification of the applied theoretical perspective. The video of School girl attacks identifies an attack on school girls in Kandahar, Afghanistan. Zahira, who is a 13-year-old, is interviewed by NBC told her story about the attack. 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Anti Terrorism Free Essays

string(188) " studies have shown a positive correlation between the death penalty and murder rates\[15\] – in other words, they show that where the death penalty applies, murder rates are also high\." Philosophical arguments Retribution Supporters of the death penalty argued that death penalty is morally justified when applied in murder especially with aggravating elements such as multiple homicide, child murder, torture murder and mass killing such as [terrorism], massacre, or genocide. Some even argue that not applying death penalty in latter cases is patently unjust. This argument is strongly defended by New York law professor Robert Blecker [4], who says that the punishment must be painful in proportion to the crime. We will write a custom essay sample on Anti Terrorism or any similar topic only for you Order Now It would be unfair that those who have committed these horrible crimes stay alive, even incarcerated. Abolitionists argue that retribution is simply revenge and cannot be condoned. Others while accepting retribution as an element of criminal justice nonetheless argue that life without parole is a sufficient substitute. Human rights Abolitionists believe capital punishment is the worst violation of human rights, because the right to life is the most important, and judicial execution violates it without necessity and inflicts to the condemned a psychological torture. Albert Camus wrote in a 1956 book called â€Å"Reflections on the Guillotine, Resistance, Rebellion Death†: An execution is not simply death. It is just as different from the privation of life as a concentration camp is from prison. [†¦ ] For there to be an equivalency, the death penalty would have to punish a criminal who had warned his victim of the date at which he would inflict a horrible death on him and who, from that moment onward, had confined him at his mercy for months. Such a monster is not encountered in private life. 5] This view contradicts classic natural rights doctrine, which stresses that the right to life can be forfeited by grave misbehavior. [3] Practical arguments Wrongful execution Main article: Wrongful execution Capital punishment is often opposed on the grounds that innocent people will inevitably be executed. Supporters of capital punishment object that these lives have to be weighed against the far more numerous innocent people whose lives can be saved if the murderers are deterred by the prospect of being executed. [6] Between 1973 and 2005, 123 people in 25 states were released from death row when new evidence of their innocence emerged. 7] However, statistics likely understate the actual problem of wrongful convictions because once an execution has occurred there is often insufficient motivation and finance to keep a case open, and it becomes unlikely at that point that the miscarriage of justice will ever be exposed. Another issue is the quality of the defense in a case where the accused has a public defender. The competence of the defense attorney â€Å"is a better predictor of whether or not someone will be sentenced to death than the facts of the crime†. 8] Also, improper procedure may result in unfair executions. For example, Amnesty International argues that, in Singapore, â€Å"the Misuse of Drugs Act contains a series of presumptions which shift the burden of proof from the prosecution to the accused. This conflicts with the universally guaranteed right to be presumed innocent until proven guilty†. [9] This refers to a situation when someone is being caught with drugs. In this situation, in almost any jurisdiction, the prosecution has a prima facie case. Racial and gender factors in the United States African Americans, though they currently make up only 12 percent of the general population, have made up 41 percent of death row inmates and 34 percent of those actually executed since 1976. [10] According to Craig Rice, a black member of the Maryland state legislature: â€Å"The question is, are more people of color on death row because the system puts them there or are they committing more crimes because of unequal access to education and opportunity? The way I was raised, it was always to be held accountable for your actions. â€Å"[11] As of 2010, women account for only 1. % (55 people) of inmates on death row, with men accounting for the other 98. 3% (3206). Since 1976, only 1. 0% (12) of those executed were women. [12] Deterrence The existence of a deterrence effect is disputed. Studies-especially older ones-differ as to whether executions deter other potential criminals from committing murder or other crimes. One reason that there is no general consensus on whether or not th e death penalty is a deterrent is that it is used so rarely – only about one out of every 300 murders actually results in an execution. In 2005 in the Stanford Law Review, John J. Donohue III, a law professor at Yale with a doctorate in economics, and Justin Wolfers, an economist at the University of Pennsylvania, wrote that the death penalty â€Å"†¦ is applied so rarely that the number of homicides it can plausibly have caused or deterred cannot reliably be disentangled from the large year-to-year changes in the homicide rate caused by other factors†¦ The existing evidence for deterrence†¦ is surprisingly fragile. † Wolfers stated, â€Å"If I was allowed 1,000 executions and 1,000 exonerations, and I was allowed to do it in a random, focused way, I could probably give you an answer. [13] Naci Mocan, an economist at Louisiana State University, authored a study that looked at all 3,054 U. S. counties over two decades, and concluded that each execution saved five lives. Mocan stated, â€Å"I personally am opposed to the death penalty†¦ But my research shows that there is a deterrent effect. â€Å"[13] Joanna M. Shepherd, a law prof essor at Emory with a doctorate in economics who was involved in several studies on the death penalty, stated, â€Å"I am definitely against the death penalty on lots of different grounds†¦ But I do believe that people respond to incentives. † Shepherd found that the death penalty had a deterrent effect only in those states that executed at least nine people between 1977 and 1996. In the Michigan Law Review in 2005, Shepherd wrote, â€Å"Deterrence cannot be achieved with a half-hearted execution program. â€Å"[13] The question of whether or not the death penalty deters murder usually revolves around the statistical analysis. Studies have produced disputed results with disputed significance. 14] Some studies have shown a positive correlation between the death penalty and murder rates[15] – in other words, they show that where the death penalty applies, murder rates are also high. You read "Anti Terrorism" in category "Essay examples" This correlation can be interpreted in either that the death penalty increases murder rates by brutalizing society, or that higher murder rates cause the state to retain or reintroduce the death penalty. However, supporters and opponents of the various statistical studies, on both sides of the issue, argue that correlation does not imply causation. The case for a large deterrent effect of capital punishment has been significantly strengthened since the 1990s, as a wave of sophisticated econometric studies have exploited a newly-available form of data, so-called panel data. [6] Most of the recent studies demonstrate statistically a deterrent effect of the death penalty. [16] However, critics claim severe methodological flaws in these studies and hold that the empirical data offer no basis for sound statistical conclusions about the deterrent effect. 17] Surveys and polls conducted in the last 15 years show that some police chiefs and others involved in law enforcement may not believe that the death penalty has any deterrent effect on individuals who commit violent crimes. In a 1995 poll of randomly selected police chiefs from across the U. S. , the officers rank the death penalty last as a way of deterring or preventing violent crimes. They ranked it behind many other forms of crime control including reducing drug abuse and use, lowering technical barriers when prosecuting, putting more officers on the streets,and making prison sentences longer. They responded that a better economy with more jobs would lessen crime rates more than the death penalty[18] In fact, only one percent of the police chiefs surveyed thought that the death penalty was the primary focus for reducing crime. [19] However, the police chiefs surveyed were more likely to favor capital punishment than the general population. In addition to statistical evidence, psychological studies examine whether murderers think about the consequences of their actions before they commit a crime. Most homicides are spur-of-the-moment, spontaneous, emotionally impulsive acts. Murderers do not weigh their options very carefully in this type of setting (Jackson 27). It is very doubtful that killers give much thought to punishment before they kill (Ross 41). But some say the death penalty must be enforced even if the deterrent effect is unclear, like John McAdams, who teaches political science at Marquette University : â€Å"If we execute murderers and there is in fact no deterrent effect, we have killed a bunch of murderers. If we fail to execute murderers, and doing so would in fact have deterred other murders, we have allowed the killing of a bunch of innocent victims. I would much rather risk the former. This, to me, is not a tough call. â€Å"[20] This may be construed as contradicting the traditional legal view of Blackstone and the 12th Century legal scholar Maimonides whose oft-cited maxim is: â€Å"It is better and more satisfactory to acquit a thousand guilty persons than to put a single innocent one to death. Maimonides argued that executing a defendant on anything less than absolute certainty would lead to a slippery slope of decreasing burdens of proof, until we would be convicting merely â€Å"according to the judge’s caprice. † Caprice of various sorts are more visible now with DNA testing, and digital computer searches and discovery requirements opening DA’s files. Maimonides’ concern was maintaining popular respect for law, and he saw errors of commission as much more threatening than errors of omission. [21] Cass R. Sunstein and Adrian Vermeule, both of Harvard law school, however, have argued that if there is a deterrent effect it will save innocent lives, which gives a life-life tradeoff. â€Å"The familiar problems with capital punishment—potential error, irreversibility, arbitrariness, and racial skew—do not argue in favor of abolition, because the world of homicide suffers from those same problems in even more acute form. † They conclude that â€Å"a serious commitment to the sanctity of human life may well compel, rather than forbid, that form of punishment. â€Å"[6] Use of the death penalty on plea bargain Supporters of the death penalty, especially those who do not believe in the deterrent effect of the death penalty, say the threat of the death penalty could be used to urge capital defendants to plead guilty, testify against accomplices, or disclose the location of the victim’s body. Norman Frink, a senior deputy district attorney in the state of Oregon, considers capital punishment a valuable tool for prosecutors. The threat of death leads defendants to enter plea deals for life without parole or life with a minimum of 30 years—-the two other penalties, besides death, that Oregon allows for aggravated murder. 22] In a plea agreement reached with Washington state prosecutors, Gary Ridgway, a Seattle-area man who admitted to 48 murders since 1982 accepted a sentence of life in prison without parole. Prosecutors spared Ridgway from execution in exchange for his cooperation in leading police to the remains of still-missing victims. [23][24][25] Cost Recent studies show tha t executing a criminal costs more than life imprisonment does. Many states have found it cheaper to sentence criminals to life in prison than to go through the time-consuming and bureaucratic process of executing a convicted criminal. Donald McCartin, an Orange County, California Jurist famous for sending nine men to death row during his career, has said, â€Å"It’s 10 times more expensive to kill [criminals] than to keep them alive. † [26] This exclamation is actually low according to a June 2011 study by former death penalty prosecutor and federal judge Arthur L. Alarcon, and law professor Paula Mitchell. According to Alarcon and Mitchell, California has spent $4 billion on the death penalty since 1978, and death penalty trials are 20 times more expensive than trials seeking a sentence of life in prison without possibility of parole. 27] Death penalty proponents disagree, saying the study claiming the costs of the death penalty outweigh implementing life without parole is prepared by an anti-death penalty. [28] When califonians voters voted in 2012 about proposition 34, which aimed to abolish the death penalty, the cost was the main argument of proponents of the proposition in theirs TV ads, and wa s also written on the ballot. The argument may have convinced some death penalty supporters, but the proposition was rejeted with 53% of the vote against it How to cite Anti Terrorism, Essay examples